Chris Frick Art

At Chris Frick Art, we stand behind the quality and authenticity of our original artwork and are committed to ensuring that each piece is carefully prepared, securely packaged, and delivered in the condition described. Please review the return policy below before completing your purchase.

Sales Policy

All sales of original artwork and limited-edition prints are final. We do not accept returns or exchanges for change of mind, personal preference, size, scale, framing choice, color preference, or because the artwork does not match surrounding decor.

Exceptions apply only when artwork arrives damaged, the wrong item is delivered, the artwork is materially different from its confirmed description, or the artwork was expressly sold “on approval.” Any rights that cannot legally be waived remain unaffected.

Damaged Items

If an artwork arrives damaged, contact Chris Frick Art immediately at info@chrisfrick.art and retain all original packaging materials. To help us assess the damage and support any carrier or insurance claim, include your order number, a description of the issue, and clear photographs of the artwork, shipping label, exterior packaging, interior packaging, and damaged area.

Do not discard packaging, attempt repairs, clean the artwork, reframe it, or return it before receiving written instructions. After reviewing the claim, Chris Frick Art may arrange for repair, approve a return, replace the item when possible, or issue a full or partial refund as appropriate. Because original artwork is unique, an identical replacement may not be available.

Items Sold “On Approval”

For artwork expressly sold “on approval,” returns are accepted only within the agreed approval period and under the terms confirmed in writing before shipment.

The artwork must be returned in its original, undamaged condition, with all certificates, documents, framing components, and included materials. The buyer must securely repack the artwork using the original protective materials whenever possible and follow the return shipping, insurance, tracking, and signature instructions provided by Chris Frick Art.

Unless otherwise agreed in writing, the buyer is responsible for approved return-shipping and insurance costs for artwork sold on approval.

Return Authorization

Do not return artwork without written authorization from Chris Frick Art. Unauthorized returns may be refused or returned to the sender. Approved return instructions will identify the correct return address, shipping method, insurance amount, packaging requirements, and return deadline.

Refund Processing

For an eligible and approved return, please allow up to five business days after the artwork is received and inspected for the refund to be processed. Approved refunds will be issued to the original payment method unless another method is required or permitted by law.

Your bank or payment provider may require additional time to post the credit. Original shipping charges are generally nonrefundable for items sold on approval, unless otherwise agreed in writing. For approved damage, wrong-item, or material misdescription claims, shipping charges will be handled as required by applicable law.

Incorrect Address, Refused Delivery, or Undeliverable Packages

Customers are responsible for providing a complete and accurate delivery address and for accepting any required signature. If a shipment is refused or returned because of an incorrect address, failure to accept delivery, or repeated unsuccessful delivery attempts, reasonable nonrecoverable shipping, return, storage, or carrier charges may be deducted from any refund to the extent permitted by law.

Contact

For questions, damage reports, approval returns, or return authorization, contact:

Chris Frick Art
Email: info@chrisfrick.art
Website: https://chrisfrick.art
Business address: Request through email